How It Works

Call Us Cartoon


We’ll answer any questions and help you find the best option for your unique situation.

Ship It Cartoon


Then we’ll organise a collection from your home, office or one of 1,000s of drop-off points across the country.

Engineer Cartoon


Once we’ve got your amp, you’ll receive regular updates, so you don’t have to worry.

Listening Cartoon


Then all that’s left to do is to sit back, relax and listen… You’ll wonder why you didn’t do this sooner!

Our Promise

We’ll Keep The Naim Note… Or Improve It

Components are rarely what they say they are, which is why the manufacturer gives them +/- values. These differences can have a huge impact on the sound which is why our engineers test and adjust every capacitor to keep Naim’s signature sound. However, if you’re the adventurous type we also have a range of upgrades.

They’ll Be Thoroughly Tested

Our engineers have created an extensive testing procedure based on the one they were taught by Naim themselves. This expertise gives us the freedom and confidence to fix even the strangest of problems. You can trust us to look after your amplifier, give it proper factory service and not panic when something goes wrong.

It Won’t Hurt The Resale Value

In the HiFi world people regularly buy and sell their equipment until they find a sound they love, so you’re rightl cautious about any work you have done. We provide a 3 year warranty, full service records and have a great reputation among Naimiacs, so you can rest easy knowing this service won’t affect the resale price.